Protecting your personal data is extremely important to us. Therefore, we process your data exclusively in accordance with legal provisions. In this Data Protection Policy, we provide information on how ALDORO processes your personal data.
What data is provided to us?
When registering with ALDORO, including on our online form available on the website, the following Personal Data is requested:
- Full name, email address, company and telephone number.
Whenever a registration is made in our systems, we assume that the interested party is legally capable and that the data provided is personal and true, assuming the commitment to update it in case of any change.
Furthermore, in order to guarantee the security of our operations, we may use all valid means to confirm your identity, and may, if necessary, request additional data, such as copies of identification documents.
What personal data do we collect?
The above information is provided directly by you, but there are other information that we may collect automatically, when you use our services. Even so, you need to know what they are:
- The IP address;
- Data from mobile devices from which the digital platform was accessed and other information such as the type and version of the browser used;
- Log data;
- It is possible to browse anonymously and to manage the site’s cookies, simply by changing your browser settings, noting that certain cookies are essential for the functionality of our platforms. You can find out more about this in our Cookies Policy.
- Images captured by our security cameras, if you visit us at any of our units
Why we process your personal data
We will use your personal data when necessary to achieve any of the following purposes:
- Satisfactory performance of ALDORO’s business;
- Creation, modification and maintenance of ALDORO user registrations;
- Obtaining generic statistics to identify the profile of our customers and develop our campaigns;
- Customer service and relationship, as well as the continuous improvement of the service provided by ALDORO;
- Compliance with legal obligation or requirement of applicable law; in response to legal proceedings; in response to a request from the competent legal authority; to protect our rights, privacy, security or property; to enforce the terms of any necessary agreement or contracts or our terms;
- To protect the rights of users, third parties (especially those related to intellectual property) and ALDORO itself;
- To create advertisements and advertising and promotional contacts.
Do we share your personal data?
ALDORO may share your Personal Data to provide and operate our services, which will be done to achieve a legitimate and specific purpose. We may, for example, share your data with:
- Partner companies and suppliers, for activities focused exclusively on the relationship that ALDORO has with you;
- Professional consulting firms for banking, insurance, accounting or other technical consulting services;
- Advertising companies, to select and produce advertisements consistent with your profile, as authorized;
- Government agencies, tax authorities, the Judiciary and/or other competent authority to comply with obligations under the law. This processing may include your complete qualification data, for example.
It is important for you to know that we make every effort to ensure that your Personal Data does not need to be shared beyond the actual need, and we undertake to update this Policy whenever we notice that we need to include or exclude any sharing activity.
Therefore, we want you to be aware that, when Personal Data is shared with a third party, this will only occur to achieve a legitimate and specific purpose that has been previously informed to you.
Cookies
Cookies, tags, pixels, or similar technologies (“Cookies”) are small text files stored on devices (computer, smartphone, etc.) that store information about the User’s browsing, such as the pages visited, search objects, purchase intentions, website that originated the access, Internet protocol (IP), browser version, which ads were clicked on, your location, among other information about your Internet browsing routine.
The most common purposes are to enable and personalize browsing, target marketing, conduct information surveys and statistics to guide the companies’ market strategy. Cookies, in general, can be classified as follows:
- Strictly necessary cookies: they ensure the proper and correct functioning of our website, which do not identify the User and cannot be disabled without this impairing or even preventing the functioning of our website;
- Performance cookies: store anonymous information, such as the number of visits, most visited locations, and other statistical information to manage the operation and improvement of our website. These cookies do not identify the User and can be disabled; however, their deactivation may affect the proper functioning of our website;
- Functionality cookies: enable the website to offer improved and customized features for the User. Disabling these cookies may hinder some features of our website. These cookies collect information that can identify the User and can be disabled;
- Advertising cookies: use certain information and direct personalized content to the User, according to their own browsing preferences. These cookies collect information that can identify the User and can be disabled;
- Third-party cookies: these are cookies inserted by partners, such as Facebook and Google, which collect information from the User when they visit our website, so that these partners can publish our advertising materials on their platforms when the User uses them. These cookies collect information that can identify the User and can be disabled.
Cookie management
Cookies that can be found on the website can be disabled using the cookie management tool available on the home page or in the settings of the internet browser used by the User. To this end, we provide the cookie management link for the most popular browsers on the market (the addresses may vary depending on the browser version):
- Internet Explorer
- Microsoft Edge
- Mozilla Firefox
- Google Chrome
- Safari
- Opera
How long do we keep your personal data?
We keep the data with us only as long as it is necessary to achieve a specific purpose, to comply with legal or regulatory requirements during the legal limitation period of possible contractual (including audit) or legal liabilities.
In addition, if the Holder requests, ALDORO will anonymize or delete the data from our servers, unless for some legitimate or mandatory reason, we have to retain the data for a longer period.
How do we keep personal data safe?
The security of personal data is a serious matter and is the right of all holders. Therefore, practices of diligence and information security are strict standards of action, and must follow the legal provisions regarding the implementation and updating of technological resources to ensure that all information and Personal Data collected are not subject to destruction, loss, alteration, communication or dissemination.
What rights do you have over your personal data? In compliance with current legislation, ALDORO informs you of your rights regarding your Personal Data, ensuring the possibility of submitting requests based on the following rights:
- The Holder of Personal Data may contact us to exercise their rights, which are:
- To know which Personal Data is processed by ALDORO;
- To request the deletion of their data;
- To request the alteration or correction of their data;
- To request information about the sharing of their data;
- To request a copy of their data in a legal and appropriate format and to transmit them for use in other services;
- To revoke the consent given to ALDORO for the processing of their data;
- To request the interruption of the sending of any marketing communication;
- To request the portability of their Personal Data to another service or product provider upon their express request, observing commercial and industrial secrets, in accordance with future regulations of the National Data Protection Authority (ANPD).
You may still exercise any other right provided for by law, even if not listed here. As an exception, it is possible that your request may not be met, but if this happens, we will explain why. However, we would like to point out that this will only occur if there is a legal basis.
WHO CAN I CONTACT ABOUT THIS MATTER?
If you have any questions, concerns or wish to exercise any of your rights regarding the processing of your Personal Data, or wish to make any complaint or request, do not hesitate to contact our Personal Data Processing Officer by email at pdo@aldoro.com.br